Privacy Policy for Charming Monkey Tree Service LLC (DBA: Birch Growth Partners) SMS Info Portal Program

Effective Date: 3/16/2025

1. Introduction

Birch Growth Partners ("we," "our," "us") is committed to protecting your privacy and ensuring transparency regarding how we collect, use, and safeguard your personal information.

This Privacy Policy applies to users who opt into our SMS text message service, explaining how we collect and use your mobile data in compliance with:

- A2P 10DLC regulations

- TCPA (Telephone Consumer Protection Act)

- CTIA Messaging Principles & Best Practices

- CAN-SPAM Act (where applicable to SMS marketing)

- CCPA (California Consumer Privacy Act, if applicable)

- Other applicable U.S. federal and state privacy laws

By opting in to receive text messages from Birch Growth Partners, you agree to the practices outlined in this policy.

Important: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

2. Information We Collect

When you subscribe to our SMS alerts, we may collect the following information:

- Your mobile phone number

- Consent record (date, time, and method of opt-in)

- Message interactions (e.g., opt-outs, replies)

We do not collect sensitive personal data via SMS.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

3. Usage and Privacy Terms of Opt-In SMS Information

By opting into our SMS service, you acknowledge and agree that:

- We do not share, sell, or disclose your opted-in SMS information to any third parties.

- Your phone number and SMS subscription data will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We use your SMS opt-in information exclusively for:

- Delivering service-related updates, news, and alerts from Birch Growth Partners.

- Sending customer support responses when requested.

- Complying with legal and regulatory obligations related to SMS communications.

We do not send unsolicited marketing messages to users who have opted in to receive SMS alerts for specific purposes.

Your opt-in SMS information is securely stored and retained only for compliance and operational needs.

4. Message Frequency & Fees

Message frequency may vary.

Standard message and data rates may apply based on your carrier plan.

We do not charge additional fees for SMS messages beyond carrier-imposed rates.

5. Your Rights & Opt-Out Instructions

You have full control over your SMS subscription.

To unsubscribe: Reply "STOP" to any message.

For help: Reply "HELP" or contact us at [email protected].

Data Access/Deletion Requests:

If applicable under CCPA or similar laws, you may request a copy or deletion of your data by contacting [email protected].

Opting out will stop all future SMS messages but will not affect other communication preferences you have with us.

6. Data Security & Retention

We implement strict security measures to protect your information from unauthorized access, use, or disclosure.

SMS opt-in records are retained only for legal and compliance purposes and will not be stored indefinitely.

7. Privacy Policy Updates

We reserve the right to update this Privacy Policy periodically.

Changes will be reflected with an updated Effective Date above.

Continued use of our SMS service after changes take effect constitutes your acceptance of the updated policy.

8. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, contact us:

Email: [email protected]

Phone: +1 (612) 409-0274

Website: https://birchgrowthpartners.com/privacypolicy/

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